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For property management companies

The AI back-office forproperty management companies

Answer every call, triage every repair, and keep every owner happy — without adding headcount. Chimi runs the round-the-clock coordination so your team can grow the portfolio, not drown in it.

Built by operators who run their own rentals. Keep your vendors, your PMS, and your processes.

Every door you add is more of this

Your coordinators are stretched thin. The work doesn't scale linearly — it compounds.

Incoming · after hours
3B
Tenant · Unit 3B
mobile · 9:18 PM

No overnight staff. So emergencies wait, or someone's on call at 9pm.

Maria · maintenance coordinator · 41 open
Dishwasher leak · Unit 2A
Vendor no-show · Unit 7C
Owner wants update · Maple St
Heater out · Unit 1B

One person, 40 fires. Hiring more coordinators eats your margin.

Owner · Maple St
Any update on the repair? It's been a week.
Should I be looking for another manager?
2 unread

Owners churn when communication slips. Silence costs you the contract.

Chimi takes this load off your team — automatically, 24/7.

Scale doors, not payroll

What changes when Chimi runs coordination

0/7
Coverage, no night staff
0x
Faster maintenance response
0%
Coordinator time freed
What we do best

Maintenance, handled end to end

From a tenant's first message to a closed-out, owner-approved repair — fully coordinated, 24/7.

24/7 AI front desk

Answers inbound tenant calls and reaches out to vendors, owners, and tenants by phone, SMS, and email — in their preferred language and channel.

  • Voice + SMS + email
  • Multilingual
  • Never a missed call

Maintenance that runs itself

Triages every request into a real work order, matches the right vendor, and lets vendor and tenant schedule directly — urgent issues escalated automatically.

  • Intake & triage
  • Vendor matching
  • Direct scheduling

Your vendors, your rules

Use your own vendor network. Owner approvals by text, auto-approval thresholds you set, and the ability to pause AI on any request for full human-in-the-loop control.

  • Owner approval gates
  • Auto-approval rules
  • Pause AI anytime
The rest of your back office

Everything else to run your portfolio

Rent, renewals, payouts, and more — all in one platform behind your operation.

Rent collection

Recurring charges, late-fee policies, and automated payment reminders so rent lands on time without chasing.

Renewal reminders

Lease renewals tracked and nudged ahead of expiration — fewer surprise vacancies and turns.

Quote management

Request, compare, and approve quotes as a cost gate — with expirations and on-site approvals.

Owner payouts

Stripe payouts with per-property and per-owner routing — automatically.

Works with your PMS

Buildium integration and sync, plus bulk property/tenant/vendor imports.

Team management

Roles and seats for multi-staff PM companies.

Dedicated lines

Maintenance phone numbers per portfolio for tenants, vendors, and your team.

Owner reports

Clear, automated statements and reporting that keep owners informed without the back-and-forth.

Leasing & applications

Capture applications, track leases, and run rental-opportunity analysis in one place.

Need something else?

Founding members help shape the roadmap. Tell us the feature your team needs and we'll build it. Request a feature →

Ready to scale without the headcount?

See what Chimi frees up, then join the founding cohort.